Privacy Policy
At NxtGenAi, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, or team.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information from clients, prospects, and website visitors:
Personal Information: Name, company name, contact number, email address, billing details, GST details, etc.
Business Information: Content, brand guidelines, images, and data you share for project execution.
Payment Information: Collected via secure third-party payment gateways (e.g., Razorpay). We do not store your card/banking details.
Website Usage Data: IP address, browser type, pages visited, and cookies to improve site performance and user experience.
2. How We Use Your Information
Your information is used strictly for service delivery and business purposes, including:
To provide and manage the services you have requested.
To communicate updates, timelines, and project-related details.
To process payments and issue invoices.
To improve our website, services, and customer experience.
To comply with legal and regulatory requirements.
We do not sell, rent, or trade your personal data to third parties.
3. Data Storage & Security
All data is stored securely with appropriate technical and organizational safeguards.
Access to sensitive data is restricted to authorized personnel only.
Regular data backups and encryption protocols are implemented.
While we take strong precautions, NxtGenAi cannot guarantee absolute security against cyber threats.
4. Data Sharing
We may share limited information only in the following cases:
With trusted third-party service providers (e.g., hosting providers, payment gateways, analytics tools) for service delivery.
When legally required by government authorities, regulators, or court orders.
With client consent, for case studies, testimonials, or marketing (optional and only if approved).
5. Data Retention
Client project data is retained for the duration of the project + 2 years for support purposes.
After this period, data may be securely deleted upon written client request.
Certain financial and legal records may be retained longer as required by law.
6. Your Rights (as per DPDP Act, 2023)
As a client or user, you have the right to:
Access your personal data held with us.
Request corrections to inaccurate or incomplete data.
Request deletion of data once it is no longer required.
Withdraw consent for data usage (may affect service delivery).
Lodge a complaint with the Data Protection Board of India if your rights are violated.
7. Cookies Policy
Our website may use cookies to improve browsing experience and track website performance.
You may disable cookies in your browser settings, though some site features may not work properly.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, external resources).
NxtGenAi is not responsible for the privacy practices of external websites.
9. Updates to this Policy
NxtGenAi reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Us
For privacy-related concerns, corrections, or data deletion requests, please contact:
📧 Email: info@nxtgenai.io
📞 Phone: +91 91550 77008 | +91 7488574694
Effective Date: September 2025
Company Name: NxtGenAi (Proprietorship – Ankit Ranjan)